Shipping&Tracking Policy
- Orders will be processed and shipped within 72 hours Shipping times typically range from 7-15 business days for delivery. Please note that we do not ship orders on weekends.
- Once your order is shipped, we will email you the tracking information. You can track your shipment using the provided tracking number on the following website:www.17track.net
Normally, the tracking status is updated within 48 hours.
- You can cancel an order or update the shipping address at any time before the goods are shipped. However, once the goods have been shipped, we will not be able to process refunds or address changes.
- Countries that we can ship with DDP (Delivery duty paid) Method, it doesn’t request you do customs clearance and no duties for you.
USA – UPS Express (American Mainland only)
UK – Local DPD Express/Royal Mail
Europe – UPS Express/ DPD Express/ DHL Express
Country lists of Europe DDP Method: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.
Shipping Methods and Times by Country
COUNTRY | SHIPPING METHOD | SHIPPING TIME |
USA | Local UPS Ground | 10-15 Days |
UK | Local DPD Express/Royal Mail | 7-12 Days |
Germany | UPS/DPD/DHL Germany | 8-13 Days |
France | UPS/DPD/DHL Germany | 8-13 Days |
Belgium | UPS/DPD/DHL Germany | 8-13 Days |
Luxembourg | UPS/DPD/DHL Germany | 8-13 Days |
Netherlands | UPS/DPD/DHL Germany | 8-13 Days |
Czech Republic | UPS/DPD/DHL Germany | 8-13 Days |
Poland | UPS/DPD/DHL Germany | 8-13 Days |
Croatia | UPS/DPD/DHL Germany | 8-13 Days |
Slovakia | UPS/DPD/DHL Germany | 8-13 Days |
Slovenia | UPS/DPD/DHL Germany | 8-13 Days |
Finland | UPS/DPD/DHL Germany | 8-13 Days |
Denmark | UPS/DPD/DHL Germany | 8-13 Days |
Sweden | UPS/DPD/DHL Germany | 8-13 Days |
Austria | UPS/DPD/DHL Germany | 8-13 Days |
Italy | UPS/DPD/DHL Germany | 8-13 Days |
Hungary | UPS/DPD/DHL Germany | 8-13 Days |
Lithuania | UPS/DPD/DHL Germany | 8-13 Days |
Estonia | UPS/DPD/DHL Germany | 8-13 Days |
Latvia | UPS/DPD/DHL Germany | 8-13 Days |
Greece | UPS/DPD/DHL Germany | 8-13 Days |
Ireland | UPS/DPD/DHL Germany | 8-13 Days |
Portugal | UPS/DPD/DHL Germany | 8-13 Days |
Spain | UPS/DPD/DHL Germany | 8-13 Days |
UAE (Dubai) | Dubai dedicated line | 12-18 Days |
South Africa | South Africa dedicated line | 15-25 Days |
Vietnam | Vietnam dedicated line | 3-5 Days |
West Malaysia | Malaysia dedicated line | 4-8 Days |